Service 04 — Store Operations
E-Commerce Automation Workflows
We automate the tasks that drain your team and kill your margins — abandoned cart recovery, inventory alerts, order processing, post-purchase sequences, and review management — so your store runs at full speed without manual effort.
Carts recovered
0
%
Revenue recovered
$
0
K
Return investment
0
DMs converted
0
%
What our clients see in the first 60 days
What's included in every build
Abandoned cart recovery
A 3-step personalised recovery sequence triggers automatically when a customer abandons their cart — an email at 45 minutes, a WhatsApp nudge at 3 hours, and a final offer with a discount code at 22 hours.
Inventory alert automation
When stock hits a threshold you define, the workflow triggers an automatic reorder alert to your supplier and a low-stock badge on your storefront — so you never find out you're sold out from a customer complaint.
Post-purchase sequences
After every order, a timed sequence handles the full post-purchase journey — delivery confirmation, care instructions, review request, upsell offer, and loyalty reward — all personalised, all automated.
Returns & exchange flows
Return requests are approved, acknowledged, and processed automatically — with customer notifications at every stage. Your team handles complex exceptions. The routine ones never reach them at all.
Platforms we connect to
Shopify
WhatsApp Business
WooCommerce
Instagram DMs
Mailchimp / Klaviyo
SMS via Twilio
How we build it — 4 steps
1- Store audit (Day 1)
We analyse your abandonment rate, top support tickets, inventory pain points, and post-purchase gap. We map the exact workflows that will recover the most revenue fastest for your specific store.
2- Build & connect (Days 2–8)
We build every workflow in n8n, connect it to your Shopify or WooCommerce store via webhook, configure your email and WhatsApp nodes, and write all message copy in your brand voice throughout.
3- Test every scenario (Days 9–11)
We run live test abandonments, simulate inventory triggers, and process test returns through every workflow. Every edge case — repeat customers, international orders, out-of-stock variants — is tested before launch.
4- Go live together (Day 12)
We launch with you on a call, confirm every webhook is firing correctly, and monitor the first 48 hours of live traffic closely. Your 14-day support window starts from launch day, not from when we started building.
A client who's been there
Investment
- Starting from
USD
$2,500
/ one-time
One-time setup fee + optional $400/mo retainer
Every build includes:
- Abandoned cart 3-step recovery sequence
- Inventory alert + reorder trigger
- Post-purchase automation flow
- Returns & exchange workflow
- 14 days post-launch email support
- Full documentation + video walkthrough
FAQs
Common questions
No. We write every message in your brand voice — warm, helpful, and personal. The first message is a gentle reminder, not a hard sell. The sequence is timed carefully so customers feel followed up with, not chased. Open rates on our recovery sequences average 34–38%.
Yes. We build separate webhook configurations for each platform and test both before any work is signed off. If you run multiple stores — one Shopify, one WooCommerce — we can connect both to the same workflow system with separate tracking for each.
The workflow checks purchase status before every message. The moment a customer completes their order, the recovery sequence stops automatically — no awkward "come back!" message to someone who already bought. Every step has this check built in.
Yes. We hand you full documentation and a video walkthrough so you can update email copy, adjust discount codes, and change timing yourself. For bigger structural changes — new workflows, new channels, new triggers — our monthly retainer covers up to 4 hours of updates per month.
Ready to stop losing revenue to abandoned carts?
Book a free 30-minute call. We’ll map your exact support volume and tell you what an AI agent would cost and recover — no commitment required.