24/7 availability
Your AI agent never sleeps. A customer message at 2am on a Sunday gets the same instant, accurate answer as one on Monday morning. No queue, no wait, no frustration.
Customer experience
AI Customer Support Agents
Handle customer queries, order tracking, returns and FAQs 24/7, on any channel, with zero wait time.
Stop letting repetitive support tickets eat your team's time. Our AI support agents handle FAQs, order tracking, return requests and complaint routing, 24 hours a day, 7 days a week, with no wait times and no extra headcount. When a case genuinely needs a human, the bot escalates with the full conversation attached.
24/7
Always on
10–12 days
From discovery call to launch
14 days
Close support after launch
Your inbox
Handover to a person, with the full chat
What you get
Custom-trained on your store
We train the agent on your product catalogue, size guide, shipping rules, return policy and brand tone, so every answer reflects your business rather than a generic script.
Live order lookup
The agent connects to your Shopify or WooCommerce store and pulls real-time order status, tracking numbers and delivery estimates. The most common ticket type disappears.
Smart human escalation
When a customer needs a person, the bot routes them instantly with the full chat history attached, so your agent never has to ask the customer to repeat themselves.
Works with
- Website chat widget
- WhatsApp Business
- Email inbox
- Instagram DMs
- Facebook Messenger
- SMS via Twilio
How we build it
Typical timeline: 10 to 12 days. We confirm yours before any work begins.
- 1
Day 1
Discovery call
We collect your top twenty support questions, your return and shipping policies, your product catalogue and your brand tone. This shapes everything the agent says.
- 2
Days 2 to 7
Build and train
We build the workflow in n8n, connect it to your store for live order data, and train the AI on your specific FAQ and product information.
- 3
Days 8 to 10
Test and refine
We run more than fifty test conversations covering every scenario, including angry customers, multi-language queries and edge cases. Everything is fixed before you see it.
- 4
Days 11 to 12
Go live together
We launch on a call with you, walk your team through the system, and stay close for the first fourteen days.
Pricing
from USD $1,449 setup
USD $549 per month, optional. Every build includes:
- AI support agent, fully configured
- Training on your FAQ and product data
- Live order lookup integration
- Human escalation branch to your inbox
- Conversation log with analytics
- 14 days post-launch email support
- Full written documentation and video walkthrough
Common questions
Will it sound robotic to my customers?
No. We train the agent to match your brand tone, whether that is warm and casual or formal and professional. We also recommend telling shoppers they are chatting with an AI assistant, with a quick way to reach a person. They never had to wait.
What happens when it does not know the answer?
It escalates to your team instantly with the full chat history attached. Your agent sees exactly what was already discussed and can reply without asking the customer to start over.
How long does setup actually take?
For most Shopify and WooCommerce stores, from discovery call to live launch is ten to twelve business days. More complex builds across multiple channels take fourteen to eighteen days. We confirm your timeline before any work begins.
Can I update the agent myself after launch?
Yes. We hand over full documentation and a video walkthrough so you can add new FAQ entries yourself. For larger changes such as new product lines or new policies, the monthly retainer covers up to four hours of updates per month.
Ready to stop losing customers to slow support?
Book a free 30-minute call. We will map your exact support volume and tell you what an AI agent would cost and recover. No commitment required.
contact@mediabooster.agency+1 (334) 605-8005Mon to Fri, 9am to 6pm GMT