A ready-to-import n8n workflow that answers your customers' questions with AI, trained on your own knowledge base, and hands anything difficult to a human. Includes 30 test questions and setup guides.
This is a complete AI support agent for Shopify store owners who want to answer customer questions instantly, around the clock, without hiring extra staff.
You fill in the knowledge base template with your products, shipping and return policies, and the agent uses it to answer questions accurately in your brand's voice. The main system prompt sets how the agent behaves, and a separate escalation prompt decides when a conversation should be handed to a human on your team.
Thirty test questions let you check the agent before it talks to a real customer, and the testing checklist walks you through going live. Credentials stay in a configuration template with placeholders, so nothing sensitive is ever hard-coded.
What is included
n8n workflow, import-ready
Main agent and human-escalation prompts
30 test questions to check answers before launch
Knowledge base and FAQ templates
Setup, Shopify, testing and troubleshooting guides
docs/Shopify-Setup.pdfconnecting to your Shopify store
docs/Testing-Checklist.pdfchecks before going live
docs/Troubleshooting.pdfcommon problems and fixes
LICENSE.pdfyour licence to use the files
README.pdfstart here
Product details
SKU
CBT-001
Format
ZIP file
Works with
n8n 2.x (tested on 2.1.4); Shopify setup guide included
You will need
An n8n account, an OpenAI API key and an email account for escalations
Technical skill needed
None, beginner friendly
Delivery
Digital download. Delivered to your email as a secure download link within 5 minutes of payment confirmation. The link remains active for 30 days. If you do not receive it, check your spam folder, then contact contact@mediabooster.agency with your order number.
Refund terms
7-day satisfaction guarantee. If this product is defective or materially not as described, contact us within 7 days of purchase for a full refund. See our Refund Policy for full details.
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